Refund policy

Non-refundable
Due to items being custom made, we do not offer refunds  However, if the item is defective or the wrong order is received, please contact us immediately at refinedcreativesmarket@gmail.com. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, or if you receive the wrong item, so that we can evaluate the issue and make it right. WE ARE NOT RESPONSIBLE FOR DAMAGE IN TRANSIT. If the item is damaged in transit, please contact the shipping carrier.